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FAQs

Platinum Builders FAQs

Competitively Priced | 15+ Years of Experience | Warrantied Work

Competitively Priced

15+ Years of Experience

Warrantied Work

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Hours:

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Learn About Platinum Builders

Have a construction-related question? We have the answer! Check out our FAQs below to learn more about our services.

  • How I do I know if I have hail damage to my roof? Can I tell from the ground?

    You can't see hail damage on your roof from the ground. A professional roofing contractor needs to inspect your roof for signs of hail damage. By relying on an expert, you'll have someone who knows what they are looking for taking care of your home.

  • What is your warranty?

    We have a couple of different warranties depending on which service we're providing. If you're having our roofers work on your home, we offer a lifetime roofing warranty. We offer the same lifetime warranty for siding work. For our window services, we offer a 5-year warranty. 

  • How do I know if my roof needs to be replaced?

    According to the National Association of Home Builders, an asphalt or composite roof should last for about 25 years, a wood shake roof should last about 30 years, and slate, copper, or tile roofs can last up to 50 years. Beyond knowing the age of your roof, there are a few common ways to tell if your roof needs to be replaced by our roofing contractors:

    • Curling shingles (the edges of your shingles are curled or the tabs are cupped)
    • Bare spots on the shingles (the granules are worn off)
    • Broken or cracked shingles 
    • It appears worn or highly discolored 
    • Water spots on your ceiling (this indicates a leak)

    If you see any of these signs or your roof has reached the end of its lifespan, call us today.

  • What types of roofing styles does Platinum Builders offer?

    Our roofers do residential and commercial roofs using the following products:

    • Asphalt (architectural/laminate shingles) 
    • DaVinci Roofscapes (composite slate/composite shake) 
    • Cedar Shake Shingles Metro/Boral (steel coated metal shake)
    • Metal Roofing Ironstone Roofing (stone coated steel)
  • Can my roof be repaired or does it need to be replaced?

    This depends on a variety of factors for each roof. Oftentimes, a leak can occur around metal flashing where components of the roof, such as vents, pipe jacks, or chimneys, are installed. If the shingles are in good shape and it's just not water-tight in these areas, we can normally provide roof repair without a full replacement. If there are large spots where the shingles have started to curl or they are worn down, a roof replacement is typically the best option.

  • What is the process with an insurance claim?

    If a storm happens that produces hail or high winds and it affects the integrity of your dwelling, a Platinum Builders professional will come out and assess your property at no cost. He or she will review the damages found and communicate with you and your insurance adjuster to make sure the damages to your property are fully covered by insurance before our roofers proceed with any repairs or replacements.

  • Can you replace cedar shake roofs?

    Yes, we can! Our roofing contractors at Platinum Builders can install cedar shake roofs for your home in Lakeville, Prior Lake, Apple Valley, & the surrounding MN areas.

  • How long does it take to replace a roof?

    Our roofers can complete most asphalt roof replacements in one day. Larger or more complicated roofs may take additional days to complete. If it cannot be completed in one day, our crews will make sure it is watertight before leaving the job site.

  • I have dogs and small children. Do I have to worry about nails and debris in my yard after my roof is replaced?

    Our roofing crews not only canvass the property with magnets to pick up metal debris after a roof is installed, but they also use tarps around the perimeter of the dwelling during shingle removal to ensure your property remains clean. In addition, our roofers use protection on siding, hot tubs, landscaping, and more to ensure nothing gets damaged. We take pride in leaving each property as pristine as it was before we roofed it.

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